Support
We usually reply within two working days.
Contact us
Email support@speeqlearn.com. Please include the email address of your account and, if something looks wrong, a screenshot and your device model.
Common questions
I forgot my password
On the sign-in screen tap “Forgot Password”, enter your email and open the link we send you on the device where Speeq Learn is installed. You can then set a new password.
How do I delete my account?
Open Profile and choose Delete Account. This removes your account and all of your learning data. It cannot be undone.
How do I hear a word or sentence?
Tap any word, phrase or sentence to hear it. Long-press to hear it slowly. Make sure your device volume is up.
How do I change the language I am learning?
On the dashboard tap one of the two flags at the top: the first sets your own language, the second the language you are learning.
How do daily reminders work?
Reminders are optional. Turn them on in Profile → Notifications and pick a time. If you declined notifications earlier, enable them for Speeq Learn in your device settings.
Is there a limit on the AI tutor?
Yes. Each account can send up to 100 messages to the Speeq AI tutor per day. The limit resets the next day.
My progress is missing on another device
Sign in with the same account on both devices. Sessions finished offline are uploaded the next time the app is opened with a connection.